西寧五星服務認證 企業申請五星服務認證有哪些好處?
發布時間: 2020-09-15 10:00 點擊：
Shanghai Five Star Service Certification what are the advantages of Shanghai enterprises applying for five star service certification?
服務認證的作用是由認證認可的本質屬性所決定，認證認可的基本功能有三：
The function of service authentication is determined by the nature of authentication. The basic functions of authentication are as follows:
一是通過專業化的合格評定，確認標準和技術規范的要求得到滿足;
One is to confirm that the requirements of standards and technical specifications are met through professional conformity assessment;
二是通過有公信力的公示性證明，傳遞相關信息，建立需求方對認證認可對象的信任;
Second, through the public certification with public credibility, transfer relevant information and establish the trust of the demander to the object of certification and approval;
三是為企業提供持續改進的動力與措施。
The third is to provide power and measures for continuous improvement.
對企業的作用：通過符合性評定與對企業服務特性的深度挖掘，提供給企業以改進服務的信息，激發企業提升服務質量和管理水平，爭做行業標桿，提升市場競爭力。
Functions for enterprises: through conformity assessment and in-depth mining of service characteristics of enterprises, provide enterprises with information to improve service, stimulate enterprises to improve service quality and management level, strive to be industry benchmark, and improve market competitiveness.
對消費者的作用：消費需求伴隨著社會經濟的發展逐步走向高端化與多元化，而服務業蓬勃發展的同時也出現了良莠不齊的現象，這就需要消費者在選擇服務時進行辨別。
The role of consumers: with the development of social economy, consumer demand is gradually moving towards high-end and diversified, while the service industry is booming, there are also good and bad phenomena, which requires consumers to distinguish when choosing services.
服務認證可以通過對顧客需求的診斷，來保證顧客最關心的關于服務質量的問題被納入評價體系，引導顧客選擇通過認證的服務提供者，以保證服務質量和自身合法權益。
Through the diagnosis of customer needs, service certification can ensure that the most concerned problems about service quality are included in the evaluation system, and guide customers to choose certified service providers to ensure service quality and their legitimate rights and interests.
對政府的作用：通過認證認可對行業的標準進行評定，或對標桿企業進行遴選，為政府了解產業發展現狀、制定產業政策提供依據，為政府監管提供了有效手段，提升管理能力和效率。
The role of the government: To evaluate the standards of the industry through certification and approval, or to select benchmarking enterprises, to provide the basis for the government to understand the current situation of industrial development, formulate industrial policies, provide effective means for government supervision, and improve management capacity and efficiency.
同時，隨著服務貿易的日漸發展，我國的服務業要走出國門，實現從服務業大國向強國轉變。
At the same time, with the development of service trade, China's service industry should go out of the country and realize the transformation from a big service industry to a powerful country.
我國服務業要與國際對標，并爭創國際知名品牌，提升國際競爭力，需要發揮服務認證的國際化優勢，助推我國服務業“走出去”。
China's service industry needs to compete with the rest of the world, strive for international well-known brands, and improve its international competitiveness. It needs to give full play to the international advantages of service certification to promote China's service industry to "go global".
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